Frequently Asked Questions: Heating & Air Conditioning

The crew did a nice job aerating and seeding the lawn. The office is willing to work with customers on pricing. And customer satisfaction is of importance.

Hello. For thirteen years, Moyer has become extended family to me. After a series of challenging life changes, I moved here with my two teen children and was not sure where to go. From first call, all those years ago, I felt a metaphorical arm from Moyer wrapped around my weary, heavy shoulders. From A to Z, I could find positive adjectives to express my thoughts on Moyer. Professional, amiable, caring, compassionate, cooperative, prompt, empathetic, polite, organized, tidy, respectful, knowledgeable, trustworthy, devoted to service, understanding, helpful. I could go on. Sometimes the initial contact is an A+ to pull you in, then as the service goes deeper, there is less quality. Not so with Moyer. I recently had the pleasure of trusting Moyer for big services. Mike, Thad, Dan, (I wish I could bottle their supportive professional working skills of expertise and camaraderie…truly rarely seen.) Jim S., Jim L. …all came through to create a safer, more efficient and comfortable home for me. How can you put a good visual on peace of mind and security? Moyer. June, in the office, is my kindred spirit. Kim, Catherine, everyone I encounter I appreciate. Thank you to all who handle my heat, air, oil, pest, plumbing. I am hopefully anticipating electrical services. It is on my Santa List. Please know that I am not easily convinced in a business to take the time to write something such as this. For Moyer…it is my pleasure. My deepest gratitude from my heart. I keep you in thought and prayer. Do what needs to be done to keep these wonders in staff form at Moyer even cementing their feet to the floor. God bless you. Live well. Laugh often. Love much.

I was referred to Moyer by a long time friend who had used them and was very satisfied. I called Mike T 3 years ago to get a quote on converting my oil heat and hot water to gas and he came down made some recommendations and left. He was very friendly, professional and knowledgeable. I told Mike that I was not ready to buy now but when I was ready, he would be first on my list to call. He made a few reasonable follow up calls but basically left me alone. 3 years later I was ready, I called Mike and we started up again. He came down and re-quoted and interestingly, the price was almost identical. A few weeks later I gave him the go ahead and we got the ball rolling. He told me to call PECO and that they would take 4-6 weeks to come out to do the gas hook up. After PECO arrived several weeks later, I called Mike and let him know. Art then scheduled the time for the guys to come and install the system. The guys showed up on time and each of them introduced themselves to me. I am naturally a skeptical person and I am leery about having strangers in my house for 3 days so I decided to work from home at least the first day. After seeing how professional they were, I let them have unfettered access to my house without me being there. The completely covered the basement floor with drop cloths and had all their tools laid out in a neat and orderly fashion. I checked in on them a few times and they seemed to get along with each other well. They didn’t smoke or curse in my house. They were true professionals. On the second and third day, they called me to tell me they were finished. With the exception of 2 new pieces of equipment in my basement, you would never know they were there.

I would strongly recommend Moyer for my friends and family. They live the saying I used to have hanging on my office wall ” A referral is sending someone you know and trust to someone you know and love”.