What happens if prices drop after I Pre-Buy my oil?
Price Protection allows you to pay a one-time annual fee and if the price of oil drops, your price per gallon will decrease, passing on the savings to you. If you decline price protection, your price per gallon remains the same even if the price drops.
How is my fuel price determined?
There are so many factors that affect fuel prices, including supply and demand, the weather, global events and speculation. Fortunately, you have options that can help stabilize your fuel price.
How many gallons should I purchase this year?
To make things easier, we’ve estimated the number of gallons you may need. A winter that’s colder than average will affect how much fuel you end up using.
How long does this Pre-Buy program stay in effect?
The program usually lasts through June of the following year. It is important to estimate your expected use as accurately as possible. If you need help with this, call us at 215.799.2003.
Am I better off Pre-Buying my fuel or paying as I go?
In 7 out of the last 10 years, people who chose a Pre-Buy plan have come out ahead. But some customers are fine just paying our market price, which can move up or down. However, if you are worried that the price of heating oil could spike up, enrolling in our Pre-Buy plan can give you peace of mind.
What happens if I don’t use all my gallons?
A credit will remain on your account next year for the cost of any undelivered fuel.
What if I need more fuel than I have purchased?
We will charge you our competitive market rate for any deliveries you may need after your supply of pre-purchased fuel is delivered.
What if I don’t do anything?
Once your Pre-Buy gallon balance is exhausted, you will be charged the current market rate for any additional gallons you may require. You can sign up for one of our Budget plans to save money. This is not automatic and will require you to contact us to set up. Contact us at 215.799.2003 or visit our heating oil plans page to learn more.
What is BioFuel? Does it help my system?
BioFuel is an American-made fuel primarily made from soybean oil. It decreases our carbon footprint by reducing greenhouse gas emissions to levels lower than that of even natural gas. BioFuel works along with the low sulfur fuel oil to keep your system running cleaner. It also helps American farmers create demand for their products. To learn more about BioFuel click here.
How much BioFuel is in my fuel?
We maintain an approximate 10% blend.
Do you have a budget plan?
Yes, Budget Standard is a convenient, cost-effective plan that allows you to pay for your home heating needs in twelve equal monthly installments based on your predicted usage for the year.
How do you know when to deliver?
We base your automatic delivery schedule by calculating your oil usage in conjunction with outdoor temperatures.
Do you offer Senior discounts and Military discounts?
We offer both Senior and Military discounts, which can be combined.
What Our Customers Say
Moyer folks stepped me through the process and answered all my questions...
I had Moyer over my house Feb 3 to replace my old oil tank. Listen to them if they tell you that your oil tank is old and needs replacing. Since my old oil tank looks just fine to the naked eye, I was skeptical when they informed me that my tank may be 35 – 40 years or older. I examined the underbelly of the tank, and there were various states of rust throughout, however there was one area where there was dark colored rust, and when rubbed it released an obvious odor of heating oil. I doubt I had a year or two before I had an environmental disaster on my hands. At installation time the Moyer folks stepped me through the process and answered all my questions even when I thought I was being a pain. At the end of the installation I was confident that everything was completed correctly, and I completely understood the process through its conclusion.
The entire process was completed smoothly.
We recently had our heating and AC systems replaced by Moyer Indoor-Outdoor. The entire interaction was incredibly professional, without any pressure to buy. Our options were clearly explained, and several proposals given. Once we decided on the new system, the service was scheduled quite quickly. The service technicians were very professional, knowledgeable, and walked me through each step of the process. They even let me know when they were taking a lunch break, and that they closed the gate so I could let my dogs outside during that time. The entire process was completed smoothly. I would highly recommend Moyer Indoor-Outdoor if you need any HVAC repair or installation.
I wouldn’t recommend anyone else for your plumbing needs!
Paul and Jacob did a great job of re-piping some drain pipes. Had a minor leak later that evening which ended up being a manufacturer error with a catch drain. Within 20 mins of calling on 2 separate occasions (at first it seemed to be fixed by tightening some bolts) Jim came out. He was really personable and it’s apparent he genuinely cares. Plus, my dog loved him (my dog is not typically friendly with strangers). This meant I didn’t have to worry about locking him up! Overall, I’ve used Moyer for other services and they are always excellent. I’ve had numerous horrible experiences with other plumbing companies and contractors who didn’t care about customer satisfaction and who clearly only cared about making a profit. Moyer employees are honest, punctual, reasonably priced, and provide quality service. I wouldn’t recommend anyone else for your plumbing needs!
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