When do you offer services?

Our regular business hours are Monday through Friday, from 8:00 am to 5:00 pm. We offer appointments based on availability during those hours. For same-day emergencies, a customer service representative will take your phone number and a technician will notify you with an arrival time. For scheduled services, typically a 4-hour window for arrival is given. Nights and weekends are reserved for after-hours emergency service.

Are estimates free?

We provide free estimates for heating and cooling system replacements. If your concern requires a diagnosis, you would be responsible for the diagnostic service fee. After an assessment, your technician will give you a proper diagnosis and a price to continue with that work. If you decide against proceeding with the recommended work, you are still responsible for the service fee.

Do you schedule appointments for weekends?

Nights and weekends are reserved for emergency services during non-business hours. At this time, we are not pre-scheduling work for weekend service. If you have an emergency outside of regular business hours, we offer 24-hour emergency service.

You can call 215.799.2019 and choose option 1 to speak to a live representative. We will attempt to find you the best appointment to accommodate your schedule.

When will my technician arrive?

On the day of service, the technician will contact you with an estimated arrival time.

How can I pay my invoice?

The technician will collect payment upon completion of your services, or if you have special payment arrangements you can pay by phone (credit and debit only) at 215.799.2019, or by logging on to our payment portal and creating an account here.

Why does my invoice not state parts and labor?

We have pre-packaged flat rate prices that include all parts, labor and other materials to give you an up-front and honest price, with no surprises. The flat rate is the same affordable rate, regardless of how much time your technician spends in your home working on your project.

What are your service areas?

The Heat & Air Conditioning, Plumbing, and Heating Fuel departments service most areas of Bucks and Montgomery counties in Pennsylvania. Please call 215.799.2019 to check if your address is within our service area.

How long does a heating or air conditioning system tune-up take?

Typically, tune-ups for heating and air conditioning systems take approximately 1.5 to 2 hours per system. The length of the tune-up depends on the age and condition of the system(s).

What is inspected during a heating or cooling tune-up?

Review our detailed Heating and Air Conditioning Tune-Up Checklists here for more information.

What is included in your service plans?

All service plans include your annual tune-up, discounts off of any service repairs, waived service fees during regular business hours, reduced service fees after-hours and priority service. We also offer a-la-carte options for individual systems, as well as our popular Complete Service Plan.

For oil-fueled/fired systems, we offer affordable and competitive contracts when you purchase your heating fuel with us. These contracts include the same benefits as a service plan. For more information, please call 215.799.2019.

Are water tests free?

If you are concerned with the quality of your water in your home, we offer free water tests to help you decide if you’re in need of any water treatment. Our water tests include testing for hardness, dissolved solids (ppm, parts per million), iron content, chlorine content and pH range levels. Our plumbers will review your water test results with you on-site, and give you recommendations to suit your needs.

What Our Customers Say

A diverse company with a variety of services to help homeowners & business owners.

August 17, 2021

Sean S.

"We are just happy we have no bugs in the store now."

February 18, 2023

“We had bugs in our store room. The tech was able to identify the source, solve the problem, and we now have them monitoring the situation. We are just happy we have no bugs in the store now.”

Clothing Store Manager

Moyer has become extended family to me.

August 17, 2021

Hello. For thirteen years, Moyer has become extended family to me. After a series of challenging life changes, I moved here with my two teen children and was not sure where to go. From first call, all those years ago, I felt a metaphorical arm from Moyer wrapped around my weary, heavy shoulders. From A to Z, I could find positive adjectives to express my thoughts on Moyer. Professional, amiable, caring, compassionate, cooperative, prompt, empathetic, polite, organized, tidy, respectful, knowledgeable, trustworthy, devoted to service, understanding, helpful. I could go on. Sometimes the initial contact is an A+ to pull you in, then as the service goes deeper, there is less quality. Not so with Moyer. I recently had the pleasure of trusting Moyer for big services. Mike, Thad, Dan, (I wish I could bottle their supportive professional working skills of expertise and camaraderie…truly rarely seen.) Jim S., Jim L. …all came through to create a safer, more efficient and comfortable home for me. How can you put a good visual on peace of mind and security? Moyer. June, in the office, is my kindred spirit. Kim, Catherine, everyone I encounter I appreciate. Thank you to all who handle my heat, air, oil, pest, plumbing. I am hopefully anticipating electrical services. It is on my Santa List. Please know that I am not easily convinced in a business to take the time to write something such as this. For Moyer…it is my pleasure. My deepest gratitude from my heart. I keep you in thought and prayer. Do what needs to be done to keep these wonders in staff form at Moyer even cementing their feet to the floor. God bless you. Live well. Laugh often. Love much.

Carolyn A.
American Standard Diamond Contractor Pennsylvania Petroleum Association Delaware Valley Energy Marketers Association Better Business Bureau: Accredited Business

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