Frequently Asked Questions: Heating Fuel

Just had a new furnace / boiler installed in my house. I must commend the Moyer team of Thad and Dan for an excellent job…very neat and clean installation. The old furnace was poofing soot , and yet they removed the old unit cleanly without a spec of dirt from the removal. The installation of the new unit was very professionally done and all the plumbing work looks almost like a work of modern art. Kudos to the whole Moyer team also Jim Smith in sales…who promptly came to our assistance with several alternatives and clear explanations of each different furnaces. His follow through in helping us decide and arrange financing was a great help. Looking forward to years of using Moyer Indoor / Outdoor for our furnace maintenance and as our NEW oil supplier… Most impressive local firm I could find to help us out a tough and desperate situation.. Thanks to all of you who made it a great experience.

We recently had our heating and AC systems replaced by Moyer Indoor-Outdoor. The entire interaction was incredibly professional, without any pressure to buy. Our options were clearly explained, and several proposals given. Once we decided on the new system, the service was scheduled quite quickly. The service technicians were very professional, knowledgeable, and walked me through each step of the process. They even let me know when they were taking a lunch break, and that they closed the gate so I could let my dogs outside during that time. The entire process was completed smoothly. I would highly recommend Moyer Indoor-Outdoor if you need any HVAC repair or installation.

I was referred to Moyer by a long time friend who had used them and was very satisfied. I called Mike T 3 years ago to get a quote on converting my oil heat and hot water to gas and he came down made some recommendations and left. He was very friendly, professional and knowledgeable. I told Mike that I was not ready to buy now but when I was ready, he would be first on my list to call. He made a few reasonable follow up calls but basically left me alone. 3 years later I was ready, I called Mike and we started up again. He came down and re-quoted and interestingly, the price was almost identical. A few weeks later I gave him the go ahead and we got the ball rolling. He told me to call PECO and that they would take 4-6 weeks to come out to do the gas hook up. After PECO arrived several weeks later, I called Mike and let him know. Art then scheduled the time for the guys to come and install the system. The guys showed up on time and each of them introduced themselves to me. I am naturally a skeptical person and I am leery about having strangers in my house for 3 days so I decided to work from home at least the first day. After seeing how professional they were, I let them have unfettered access to my house without me being there. The completely covered the basement floor with drop cloths and had all their tools laid out in a neat and orderly fashion. I checked in on them a few times and they seemed to get along with each other well. They didn’t smoke or curse in my house. They were true professionals. On the second and third day, they called me to tell me they were finished. With the exception of 2 new pieces of equipment in my basement, you would never know they were there.

I would strongly recommend Moyer for my friends and family. They live the saying I used to have hanging on my office wall ” A referral is sending someone you know and trust to someone you know and love”.