What if propane comes into contact with my skin?
In your daily use of propane for your home or business, it’s highly unlikely you will ever be in a situation for this to occur. In the rare event propane as a liquid comes into contact with your skin, it can result in a severe freeze burn or frostbite. Seek medical attention immediately.
How do I know if I have a propane leak?
Because propane is odorless, a scent is added to it so that you will be able to detect a leak should one occur. This additive smells like rotten eggs or a skunk’s spray. There are rare instances where propane can lose this scent, such as if the propane tank has air, water or rust inside or of the leak is going directly into the soil.
What steps should I take if I smell a propane leak?
Do not operate lights, appliances, telephones or cell phones when you suspect there may be a propane leak. Propane when combined with oxygen is flammable and can be ignited by open flames, smoking materials, electrical sparks and static electricity. Doing so could trigger an explosion or fire.
Turn off the gas at the main supply valve on your propane tank. Turn the valve clockwise to close it. Please only attempt this if circumstances are safe enough to do so.
Leave the area immediately.
Report the leak from a safe distance and location.
When to call our technicians
Pilot Light Issues: If your pilot light has been going out frequently or becomes hard to light, it could be signs of a safety issue. Please do not attempt to make this repair yourself. Doing so without expert assistance brings serious risk of creating an explosion.
Parts Need to be Replaced: Please call us when it seems as though your appliance and tank parts need repair or replacement. Doing this yourself can lead to a gas leak, risking a dangerous incident.
You are Out of Gas: When you are out of gas. Ideally, call us before the propane tank is empty, at about the 20% mark on the gauge. Make sure there are no valves or gas lines left open. That could lead to a leak when the system is recharged with propane and the pilot lights will also go out, creating a situation requiring great care. You will also need to undergo a leak check before continuing to use your propane.
Please, always act with caution. Our technicians are prepared and happy to be of service. Please call us if you think there is a propane leak or other issue with your propane service.
How can I prevent a propane leak from happening in the first place?
Schedule an annual System Check: We will check your entire system to ensure it is leak-free.
How else can I prepare? Can propane lose its scent?
There is always the chance that propane could lose its added scent. A propane gas detector helps to ensure that you will never miss a propane leak should one occur.
What Our Customers Say
We just made the switch to propane and Moyer’s team was terrific at guiding us through it.
We just made the switch to propane and Moyer’s team was terrific at guiding us through it. Everyone was great, from scheduling the work around our crazy schedules to making sure we understood how everything worked, we couldn’t have asked for a better experience.
Reliable and we saved money.
This was our first summer using propane to heat our pool and what a difference! Reliable and we saved money. Thanks to Moyer for helping us make the switch.
Can’t thank you enough.
My propane pilot light went out at the worst possible time. Thankfully, your tech was so responsive it was back up and running in no time. Can’t thank you enough.